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← Services Index SHEET 06 / 03 · REV 2024
§ 06 / Services Catalog

Paperless
Workflows.
From Paper to Pixels.

Google Workspace and Microsoft 365 automation for construction quality operations — digital checklists, approval chains and audit trails, built on the tools your team already uses.

PLATFORM

Workspace · M365

Sheets, Forms, Apps Script, Power Automate

ROLLOUT

4–8 weeks

Pilot to all-team adoption

DATA

Cloud-native

Audit trail, version history, role-based access

Discuss Your Workflows See the Workflow Catalog
FORM · NCR · 02 · RAISE SIGNED FORM · CHK · 03 · DAILY SIGNED FORM · ITR · 04 · APR SLUMP · 110 mm TEMP · 32 °C BATCH · B-2024-0947 SLUMP OK TEMP OK AWAITING LAB SITE ENG QA LEAD APPROVED ↻ WF · LIVE SYNC · 0s H · 215 mm FORM / 06 · WORKFLOW ASSEMBLY SPEC.006 · REV.A

FIG. 06 — Workflow Assembly · Approval Chain

7
Workflow Modules Deployed
100%
Paperless Site Checklist Capture
30–60
Day Typical Migration Cycle
1×
Source of Truth Across Teams
§ 01 / Workflow Catalog

Six workflows, one tenancy.

Each module maps a paper-driven process onto your existing Google or Microsoft 365 environment — no third-party platform, no separate login, no data leaving your tenancy.

PLATFORM
Google Workspace or Microsoft 365
FORMS
Google Forms · Power Apps
AUTOMATION
Apps Script · Power Automate
MOBILE
Sheets · Forms · Teams · Outlook
AUTH
Org SSO + 2FA
AUDIT
Built-in version history trail
WF · 01 Daily · Site

Daily Site Checklists

Pre-pour, post-pour, housekeeping, safety — one form per activity, completed from a phone, signed with a tap.

WF · 02 ITR · QA

Inspection & Test Requests

Raise an ITR from the field, route to the right QA engineer, attach photos, capture approval with date and geo-stamp.

WF · 03 Sign-off

Approval & Sign-off Chains

Sequential or parallel approvals with conditional routing, auto-escalation on SLA breach and full audit history per step.

WF · 04 Quality

NCR / CAPA Workflow

Non-conformance raise, root-cause classification, corrective and preventive action tracking, closure verification and effectiveness check.

WF · 05 Documents

Document Control & Submittals

Drawing revision flow, material submittals, method statements and RFIs — versioned, distributed and acknowledged without email chains.

WF · 06 Reporting

KPI & Dashboard Emails

Scheduled snapshots of QA, safety, production KPIs to stakeholders — pushed to inbox, no manual report-writing.

§ 02 / Methodology

Five-phase rollout, with your team trained.

We don't deliver and disappear. Every workflow ends with your admins trained, your documentation handed over and your people using it — not a shelfware PDF.

Each paper-driven workflow follows the same journey: paper form becomes a digital form, becomes a structured record in your tenancy, and ultimately surfaces on a dashboard your stakeholders actually open. Audit trail preserved end-to-end.
01
PHASE · AUDIT

Audit & Pain Map

Walk the current paper flow with your team. Document each step, identify who owns each handoff and where data gets lost, re-keyed or delayed.

02
PHASE · DESIGN

Form & Flow Design

Map each paper form to its digital equivalent. Define validation rules, exception paths, conditional fields and approval routing before a single line is built.

03
PHASE · BUILD

Build & Test

Apps Script or Power Automate built in your tenancy, dry-run on test data, then user acceptance testing with the people who will actually use it day-to-day.

04
PHASE · ROLL OUT

Train & Roll Out

Pilot with one site or team first. Capture real-world friction. Fix before broad rollout. Train admins, then end-users, with short video and live walk-throughs.

05
PHASE · MEASURE

Measure & Refine

Track adoption, error rates, time-to-completion. Quarterly review with your team to refine forms, prune unused fields, retire legacy paper.

§ 03 / Deliverables

What you get at handover.

Every form, every automation and every dashboard lives inside your tenancy — built on your Microsoft 365 or Google Workspace environment, owned by you. We deliver the workflow configuration, documentation and admin training; your IT team owns the environment and can maintain it indefinitely, or bring us back to extend it.

DOC · WF · 001

Workflow Map & Process Document

As-is / to-be process diagrams, owner per step, exception paths, KPIs.

DOC · FRM · 002

Digital Form Library

Every form definition, validation rules, conditional logic and field-level help text.

DOC · AUTO · 003

Automation Rules & Triggers

Apps Script / Power Automate flows, scheduled jobs, email templates, escalation rules.

DOC · INT · 004

Integration Specification

How data flows in and out — Sheets tabs, Drive folders, Outlook folders, ERP touchpoints.

DOC · MNT · 005

Maintenance Guide

How to add a form, edit a flow, change a routing rule — written for your IT team.

DOC · ADM · 006

Admin Manual

User management, role-based access, retention policy, backup and restore.

DOC · TRN · 007

Training Records

Live admin training session, end-user videos, attendance log and quick-reference cards.

DOC · KPI · 008

KPI Dashboard Snapshot

Adoption metrics, error rates, time-to-completion — published weekly to stakeholder inbox.

DOC · AUD · 009

Audit Trail Configuration

Version history, who-changed-what, retention settings — ready for external audit.

§ 04 / Why ConcreteInfo

Workflows on the platform you already pay for.

You don't need another SaaS subscription. We build the workflows inside your existing Google or Microsoft 365 tenancy — so the data stays yours, the licences are already paid for, and your IT team can maintain it without us.

01

No-code first

Apps Script and Power Automate are low-code platforms your IT team already knows. We build in those — not proprietary stacks — so they can extend, fix or maintain the workflow without us.

02

Built for the field

Forms are designed mobile-first, tested on the same low-end Android handsets your supervisors carry. Offline capture is supported where connectivity is unreliable.

03

You own the data

Every form, every response, every log lives in your tenancy. Export to CSV, Drive or Power BI any time. No vendor lock-in, no data hostage scenario.

§ 05 / Frequently Asked

Pre-project questions, answered.

Q.01

Google Workspace vs Microsoft 365 — which do you recommend?
Whichever your team is already on. Both are equally capable for the workflows we build. If you have no existing investment, we lean Google Workspace for smaller teams (simpler admin, faster rollout) and Microsoft 365 for larger enterprises with existing Power BI, Active Directory and SharePoint estates.
Q.02

Can you migrate our existing paper forms?
Yes — that's usually the first week of work. We audit every paper form in active use, talk to the people filling them, identify required fields vs nice-to-have fields, and propose a digital equivalent that is faithful to the data model but cleaner. We then run the old and new in parallel for 2–4 weeks before retiring the paper.
Q.03

Will it work offline at remote sites?
Partially. Google Forms and Microsoft Forms need connectivity to submit, but we can layer a PWA-style offline buffer (collecting responses locally, syncing on reconnect) for known connectivity gaps. For truly offline environments, we recommend a separate mobile data-collection app — happy to scope that as a follow-on.
Q.04

How is access control and data security handled?
We use the native sharing and permission model of your tenancy — no third-party access layer. Folders are scoped to roles, forms are visible only to authorised groups, and Drive / SharePoint version history provides a full audit trail. 2FA and SSO are assumed; if your tenancy doesn't have them enabled, that's the first thing we configure.
§ END OF DOCUMENT · SVC / 06

Have a paper-driven process
ready to digitize?

Tell us the workflow and which platform you're on — Workspace or M365. We will come back with a workflow map, a rollout plan and a fixed-cost proposal within 48 hours.

Send the Brief Talk on WhatsApp

Phone: +91-9930954848 · Email: services@concreteinfo.in